Testimonials
Tried the Study Space Organization. Subtle yet effective. My productivity’s better without the usual chaos. Quite satisfactory.
Switched to KU’s laundry and deep clean services recently. Honestly, the convenience and attention to detail are top-notch. Makes end-of-semester transitions a breeze.
Love the weekly cleans—they keep my place spotless! The convenient laundry service is a true lifesaver especially around exam time. Highly recommend!
FAQs
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Absolutely! We aim to accommodate your preferences. If you’re home, we’re happy to inform you of the cleaning order we’ll follow.
You can call or email our office with instructions. We typically collect security/garage codes during appointment setup. If a key is needed, we will plan accordingly.
We recommend clearing the clutter from the surfaces and the floor to ensure our team can clean efficiently. Please inform us of any specific instructions for your home ahead of time.
Yes, we will bring all the necessary supplies. We only ask that you have a toilet brush in each bathroom.
Due to health and safety regulations, we cannot clean areas with biohazard waste, including animal or human waste or urine. For additional exclusions, please refer to our policy page.
While our technicians work hard to make your home sparkle, some limitations exist for set-in stains or certain textured and porous surfaces (e.g., fabrics, wood, shower doors, bathtubs, grout, countertops). Hard water with a high mineral content may leave permanent mineral stains or buildup, especially in bathrooms and kitchens. While we will do our best, we cannot guarantee removal of all hard water deposits.
Our goal is to make this as easy as possible for you, but a little help from you will go a long way toward getting the perfect clean. Before we arrive, please pick up excess clutter, move any fragile items out of the way, and empty the sinks so that our cleaning technicians can safely access all the surfaces in your home. If there is excess clutter, we will clean around your possessions rather than move them.
During the summer months, it is important that our technicians be able to work in safe temperatures. Please be aware that they may set the air conditioning to as low as 78 degrees
Fahrenheit while working in your home and will reset it to your preferred setting before they leave.
Other than that, just secure any pets and make sure that we will be able to enter your home at the scheduled date and time. We know what to do after that!
If we are notified within 48 hours there is no cancellation fee. If you must cancel in less than 48 hours, a 50% fee will be charged to pay the cleaner for lost wages.
This is entirely up to you. Most of our customers are not at home during their cleanings, which is why we ask for the lockbox, key or code us to have access while the clients away.
Our technicians start as early as 8am. They will be given a window of 30 minutes from your assigned time to start as they may run over on their first clean.
Due to health and safety regulations, we cannot clean areas containing biohazard waste such as animal or human waste or urine.
Yes, we provide everything. If you have a special product such as Bona that you use on your floors, we ask that you provide that as we do not carry that product.
